Culture is the Foundation of Quality

Pictured here (front to back): Amy Iobst, CRNP, Anastasia Arce, PA-C, and Donna Formica-Wilsey, CRNP —three extraordinary clinicians who exemplify what team spirit, collegiality, and leadership culture truly look like in action.

Each of them came to 𝗝𝗲𝗳𝗳𝗲𝗿𝘀𝗼𝗻 𝗘𝗶𝗻𝘀𝘁𝗲𝗶𝗻 𝗠𝗼𝗻𝘁𝗴𝗼𝗺𝗲𝗿𝘆 𝗛𝗼𝘀𝗽𝗶𝘁𝗮𝗹 from other health systems where the working environments were not conducive to professional well-being or growth. They took a leap of faith —and they have never looked back.

Today, they are thriving leaders, trusted colleagues, and unwavering advocates for our patients. Their collaboration, mutual respect, and shared commitment to excellence directly translate into better patient care, stronger teams, and higher quality outcomes.

Amy, Anastasia, and Donna are not just outstanding advanced practice providers —they are a reflection of who we are becoming and the direction we are heading as a program and as a hospital. I am deeply proud to work alongside them and grateful for the culture we are continuing to build together.

Culture is the Foundation of Quality

Recent Posts

Patient Experience Matters as Much as the Operation

Patient Experience Matters as Much as the Operation

When people think about cardiac surgery, they often focus on the operation itself. But according to Dr. Raymond Singer, the future of heart surgery extends far beyond the operating room. From access to care and patient education to recovery and emotional support, the patient experience is becoming one of the most important measures of healthcare excellence.

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I Used to Be an Athlete

I Used to Be an Athlete

After years of long hours, stress, and the demands of a surgical career, Dr. Raymond Singer realized he had drifted far from the healthy athlete he once was. Through consistent lifestyle changes, improved nutrition, exercise, emotional wellness, and the support of modern GLP-1 medications, he lost nearly 60 pounds and discovered that healthy aging begins one decision at a time.

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How a Calcium Score Led to Bypass Surgery

How a Calcium Score Led to Bypass Surgery

When Michael learned his coronary calcium score was 775, he knew something wasn’t right. Although initial stress tests appeared normal, advanced cardiac imaging eventually uncovered severe coronary artery disease with critical blockages. Just 11 days after cardiac catheterization, he underwent successful double bypass surgery and was back home within days, experiencing minimal pain and a remarkable recovery.

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Obstructive Sleep Apnea

Obstructive Sleep Apnea

Many people think obstructive sleep apnea is simply a nuisance because of loud snoring, but it can have serious consequences for heart health. Repeated interruptions in breathing place tremendous stress on the cardiovascular system and may increase the risk of high blood pressure, atrial fibrillation, heart failure, stroke, and heart attack. Learn the warning signs, risks, and treatment options that can improve both sleep quality and long-term health.

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Respiratory Therapists
Even in the darkest seasons, faith is what keeps our feet moving when our hearts feel heavy. This I’ve learned…

Not every day will offer clarity. Not every chapter will feel fair. But the light that guides us forward is often born in the very moments that test us the most.

Keep going. Keep believing. Your breakthrough may be closer than you think.

About The Author

Dr. Raymond Singer

Dr. Singer has been in practice since 1992 and has, to date, performed over 8,456 surgeries. His practice interests include complex valve, coronary and aneurysm surgery, as well as prevention and treatment of lung cancer.

 

2023 Top Doc

2023 Top Doc

 

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